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Privacy Policy

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In short

  • We do not sell your personal information.
  • Tool responses are used only to generate your result on screen and, if you opt in, to send you matched content by email.
  • You can use any tool without giving us an email address.

This Privacy Policy explains how TheTreatmentCommunity.com collects, uses, and protects information when you visit our site, subscribe to our emails, use our interactive tools, or contact us. We believe people researching alcohol treatment, recovery, and wellness deserve privacy, clarity, and respectful handling of their information.

On this page

Information We Collect

Depending on how you use the site, we may collect information that you provide directly and information collected automatically through website technologies.

Information You Provide

  • Email address and newsletter preferences when you subscribe to updates.
  • Information you submit through forms, including contact requests, correction requests, and privacy inquiries.
  • Tool responses, such as details entered into calculators, assessments, comparison tools, or planning resources.

Information Collected Automatically

  • Basic analytics data such as pages viewed, referral source, approximate device information, and interactions with site content.
  • Cookie and similar technology data used to understand site performance, user experience, and referral tracking.
  • Affiliate referral information when a reader clicks a tracked outbound link.
What we collect — and what we do NOT do with it Two-column comparison: items we collect (left, green-bordered) and what we never do with that information (right, neutral-bordered). What we collect when you give it to us or via site analytics ✓ Email address (only if you subscribe) ✓ Tool responses you submit ✓ Contact and privacy-inquiry messages ✓ Pages viewed, referral source, device information ✓ Cookies and similar technologies ✓ Affiliate referral clicks on tracked outbound links What we do NOT do with it commitments stated in this policy — Sell your personal information — Share tool responses with advertisers — Use tool inputs to target advertising — Make inferences from data you did not give us — Use your information for purposes not described in this policy TheTreatmentCommunity.com
Figure 1. Information we collect when you use the site (left) and the commitments stated in this policy about what we do not do with it (right). The list on the right is not exhaustive of every possible use; it summarizes the explicit commitments made elsewhere on this page.

How We Use Information

We use information to operate the site, improve the reader experience, deliver requested resources, and understand what content and tools are most useful to our audience.

  • To send newsletters, educational resources, and updates you asked to receive.
  • To provide personalized informational outputs from calculators, assessments, and other tools.
  • To improve site performance, content relevance, and user experience.
  • To measure traffic, engagement, and referral activity.
  • To respond to inquiries, corrections requests, and privacy requests.
  • To maintain security, detect abuse, and enforce our site policies.

When you use our interactive tools (calculators, assessments), your responses are used solely to generate your personalized results and, if you opt in, to send you relevant resources via email. We do not sell your personal information.

How information moves through TheTreatmentCommunity.com A vertical flow diagram showing four stages of information handling on the site: what readers give us, how we use it, who else processes it, and what we never do with it. Arrows connect the first three stages; the fourth stage is visually separated by a dashed border and is reached by no arrow, indicating uses that are explicitly excluded. 1. What you give us directly, or automatically through the site • Email address (only if you subscribe) • Tool responses you submit • Contact and privacy-inquiry messages • Automatic analytics, cookies, affiliate-link clicks stored and used to… 2. How we use it six purposes described in this policy • Generate your tool result on screen • Send opted-in matched content by email • Measure site performance and traffic • Track outbound referrals to partners • Respond to inquiries; maintain site security may be processed by… 3. Who else touches it named third-party services and vendor categories • ActiveCampaign — email delivery • Google Analytics — traffic measurement • Affiliate networks — outbound-referral tracking • Hosting, form-handling, security vendors — site operations What we never do with any of it — Sell it · Share tool responses with advertisers · Install advertising-targeting trackers on tool pages · Make inferences from data you did not give us · Use it for purposes not described above TheTreatmentCommunity.com
Figure 2. The four stages of information handling on the site. Information you give us (Zone 1) is used for the purposes described in this policy (Zone 2), and may be processed on our behalf by the named third-party services and vendor categories (Zone 3). The uses listed in Zone 4 are explicitly excluded — they are reached by no arrow because they do not happen. Stage 1, what you give us: email address only if you subscribe; tool responses you submit; contact and privacy-inquiry messages; automatic analytics, cookies, and affiliate-link clicks. Stage 2, how we use it: to generate your tool result on screen; to send opted-in matched content by email; to measure site performance and traffic; to track outbound referrals to partners; to respond to inquiries; and to maintain site security. Stage 3, who else touches it: ActiveCampaign for email delivery; Google Analytics for traffic measurement; affiliate networks for outbound-referral tracking; and hosting, form-handling, and security vendors for site operations. Excluded uses: we do not sell information; we do not share tool responses with advertisers; we do not install advertising-targeting trackers on tool pages; we do not make inferences from data you did not give us; we do not use information for purposes not described above.

How Tool Responses Inform Personalized Content

Our interactive tools are part of The Restoration Ecosystem™, the physician-designed framework that organizes our clinical and educational content. Read more about The Restoration Ecosystem →

When you complete a tool, your responses help our system match you with content, articles, and resources that fit your situation. For example, someone who completes a treatment comparison tool may receive resources about levels of care; someone who completes a family-focused tool may receive supporter education and family guidance. The match is based on what you told the tool — not on inferences drawn from data we did not ask you for.

You control what you share. Tools work without an email address; your responses generate your personalized results regardless of whether you choose to receive follow-up email. If you do opt in to email, you can change your preferences or unsubscribe at any time.

We do not use tool responses (insurance status, AUDIT-style results, family circumstances) to target advertising — anywhere, ever.

Tools work whether or not you give us an email address Two parallel paths from tool entry. The path with email continues to a follow-up matched-content step; the path without email ends at the same on-screen result. Both paths produce the same primary outcome. Two paths. Same result on screen. PATH A · with email (opt-in) Enter tool (with email) Personalised result on screen Matched email content (only if you opted in) PATH B · without email Enter tool (no email) Personalised result on screen path stops here Both paths produce the same on-screen result. The email follow-up exists only if you ask for it. TheTreatmentCommunity.com
Figure 3. Two paths through a tool, with and without an email address. Both produce the same on-screen result; the follow-up email content exists only when a reader opts in. The without-email path has no continuation beyond the on-screen result.

Email Marketing and Personalized Content

If you choose to subscribe, we may use your email address and your stated interests to send content that is more relevant to where you are in the decision process. For example, someone who uses a treatment comparison tool may receive resources about levels of care, while someone who uses a family-focused tool may receive supporter education and family guidance.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email. Unsubscribing from promotional emails does not prevent us from sending essential responses related to a request you initiated, such as a privacy request or support inquiry.

Third-Party Services

We use third-party services to help operate TTC and measure performance. These may include email service providers such as ActiveCampaign, analytics providers such as Google Analytics, and affiliate networks or referral platforms used to track qualifying outbound referrals. We may also use website hosting, form handling, and security vendors to support site operations.

These third parties may process information on our behalf subject to their own terms and privacy practices. We select services that help us operate the site efficiently, but we do not control every aspect of a third party's privacy practices once you leave our website or interact directly with that provider.

Named third-party services and vendor categories A four-row reference panel listing each third-party service or vendor category named in this policy, with a one-line description of its role. Who processes information on our behalf named in this policy · canonical scope ActiveCampaign Email delivery and newsletter subscriber management Google Analytics Traffic measurement and site-performance analytics Affiliate networks and referral platforms Outbound-referral tracking for qualifying clicks Hosting, form-handling, and security vendors Site operations — categories named without specific brand names These third parties process information on our behalf, subject to their own terms and privacy practices. TheTreatmentCommunity.com
Figure 4. Third-party services and vendor categories named in this policy. ActiveCampaign handles email delivery and newsletter subscriber management. Google Analytics handles traffic measurement and site-performance analytics. Affiliate networks and referral platforms handle outbound-referral tracking for qualifying clicks. Hosting, form-handling, and security vendors support site operations; these are named at the category level, not by specific brand name.

Cookies and Similar Technologies

TTC uses cookies, analytics tags, and similar technologies to understand traffic patterns, remember certain preferences, improve functionality, and measure the performance of content, tools, and affiliate referrals. Some cookies are necessary for site operation, while others help us understand how readers use the site.

You can manage cookies through your browser settings. Disabling certain cookies may affect how some parts of the site function.

Your Rights and Choices

You may have the right to request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational limits. You may also request that we stop sending marketing emails or ask questions about how your information is used.

If you would like to make a privacy request, please contact us through our contact page and include “Privacy Request” in the subject line. Please provide enough information for us to verify the request and understand what you need.

CCPA Notice for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including rights to know, access, correct, and delete eligible personal information, as well as the right to limit certain uses of sensitive personal information where applicable.

TTC does not sell your personal information.

California residents may submit privacy requests through our contact page. We will review and respond in accordance with applicable law.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect information in our control. No online transmission or storage system can be guaranteed to be completely secure, but we work to minimize unnecessary collection and retain data only as long as needed for the purposes described in this policy, legal obligations, or operational records.

Privacy Inquiries

If you have questions about this Privacy Policy or how TTC handles information, please contact us through our contact page and note that your message is a privacy inquiry.

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